{"id":229,"date":"2026-05-19T09:47:29","date_gmt":"2026-05-19T08:47:29","guid":{"rendered":"https:\/\/sooma.com\/?page_id=229"},"modified":"2026-09-24T13:53:54","modified_gmt":"2026-09-24T12:53:54","slug":"assistenza","status":"publish","type":"page","link":"https:\/\/sooma.com\/it\/suporte\/","title":{"rendered":"Assistenza"},"content":{"rendered":"<h1>Parlate con persone. In italiano.<\/h1>\n<p>Niente menu infiniti, niente ticket lasciati a invecchiare. Il team \u00e8 in Europa e conosce il prodotto a fondo, perch\u00e9 \u00e8 lui a costruirlo.<\/p>\n<ul>\n<li>\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 -4 28 28\"><path d=\"M27.712.309a1.11 1.11 0 0 1 0 1.49L11.016 19.691a.94.94 0 0 1-.88.29.94.94 0 0 1-.804-.3L.288 9.989a1.11 1.11 0 0 1 0-1.49.94.94 0 0 1 1.392 0l8.499 9.106L26.32.31a.94.94 0 0 1 1.392 0\" fill=\"auto\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\tTeam in Europa\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 -4 28 28\"><path d=\"M27.712.309a1.11 1.11 0 0 1 0 1.49L11.016 19.691a.94.94 0 0 1-.88.29.94.94 0 0 1-.804-.3L.288 9.989a1.11 1.11 0 0 1 0-1.49.94.94 0 0 1 1.392 0l8.499 9.106L26.32.31a.94.94 0 0 1 1.392 0\" fill=\"auto\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\tRisposte in italiano\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 -4 28 28\"><path d=\"M27.712.309a1.11 1.11 0 0 1 0 1.49L11.016 19.691a.94.94 0 0 1-.88.29.94.94 0 0 1-.804-.3L.288 9.989a1.11 1.11 0 0 1 0-1.49.94.94 0 0 1 1.392 0l8.499 9.106L26.32.31a.94.94 0 0 1 1.392 0\" fill=\"auto\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\tGiorni feriali, dalle 9:00 alle 18:00 (ora di Lisbona)\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1550\" height=\"1135\" src=\"https:\/\/sooma.com\/wp-content\/uploads\/2026\/09\/hero-suporte-sooma-1.webp\" alt=\"\" srcset=\"https:\/\/sooma.com\/wp-content\/uploads\/2026\/09\/hero-suporte-sooma-1.webp 1550w, https:\/\/sooma.com\/wp-content\/uploads\/2026\/09\/hero-suporte-sooma-1-800x586.webp 800w, https:\/\/sooma.com\/wp-content\/uploads\/2026\/09\/hero-suporte-sooma-1-1200x879.webp 1200w, https:\/\/sooma.com\/wp-content\/uploads\/2026\/09\/hero-suporte-sooma-1-600x439.webp 600w, https:\/\/sooma.com\/wp-content\/uploads\/2026\/09\/hero-suporte-sooma-1-768x562.webp 768w, https:\/\/sooma.com\/wp-content\/uploads\/2026\/09\/hero-suporte-sooma-1-1536x1125.webp 1536w\" sizes=\"auto, (max-width: 1550px) 100vw, 1550px\" \/><br \/>\n\t\t\t\t\tCome contattarci\t\t\t\t<\/p>\n<h2>Scegliete il canale. Al resto pensiamo noi.<\/h2>\n<h3>Tre canali diretti, tutti con persone dall\u2019altra parte.<\/h3>\n<p>\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M32.33 6a2 2 0 0 0-.41 0h-28a2 2 0 0 0-.53.08l14.45 14.39Z\"><\/path><path d=\"m33.81 7.39-14.56 14.5a2 2 0 0 1-2.82 0L2 7.5a2 2 0 0 0-.07.5v20a2 2 0 0 0 2 2h28a2 2 0 0 0 2-2V8a2 2 0 0 0-.12-.61M5.3 28H3.91v-1.43l7.27-7.21 1.41 1.41Zm26.61 0h-1.4l-7.29-7.23 1.41-1.41 7.27 7.21Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg>\t\t\t\t\t\t<\/p>\n<h4>\n\t\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t\t<\/h4>\n<p>Per domande tecniche, commerciali o di fatturazione. Risposta entro 1 giorno lavorativo.<\/p>\n<p><strong>support@sooma.com \u2192<\/strong><\/p>\n<p>\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M15.22 20.64a20.4 20.4 0 0 0 7.4 4.79l3.77-3a.67.67 0 0 1 .76 0l7 4.51a2 2 0 0 1 .33 3.18l-3.28 3.24a4 4 0 0 1-3.63 1.07 35.1 35.1 0 0 1-17.15-9A33.8 33.8 0 0 1 1.15 8.6a3.78 3.78 0 0 1 1.1-3.55l3.4-3.28a2 2 0 0 1 3.12.32L13.43 9a.63.63 0 0 1 0 .75l-3.07 3.69a19.75 19.75 0 0 0 4.86 7.2\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg>\t\t\t\t\t\t<\/p>\n<h4>\n\t\t\t\t\t\t\t\t\tTelefono\t\t\t\t\t\t\t\t<\/h4>\n<p>Per ci\u00f2 che non pu\u00f2 aspettare.<\/p>\n<p><strong>+351 210 205 164 \u2192<\/strong><\/p>\n<p>\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 24 24\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M2 21V7c0-1.886 0-2.828.586-3.414S4.114 3 6 3h10c.832 0 1.478 0 2.004.027A4.5 4.5 0 0 0 14 7.5V11l-.099 9.967L11 20l-3 1-3-1zm19-10h-5V7.5a2.5 2.5 0 0 1 5 0zM4 7a1 1 0 0 1 1-1h6a1 1 0 1 1 0 2H5a1 1 0 0 1-1-1m0 4a1 1 0 0 1 1-1h2a1 1 0 1 1 0 2H5a1 1 0 0 1-1-1m0 4a1 1 0 0 1 1-1h4a1 1 0 1 1 0 2H5a1 1 0 0 1-1-1\" fill=\"auto\"><\/path><\/svg>\t\t\t\t\t\t<\/p>\n<h4>\n\t\t\t\t\t\t\t\t\tRichiedi una proposta\t\t\t\t\t\t\t\t<\/h4>\n<p>Per proposte commerciali, settore pubblico e partnership, con i campi giusti per raggiungere la persona giusta.<\/p>\n<p><strong>Compila la richiesta \u2192<\/strong><\/p>\n<p>Contatto generale: <a href=\"mailto:hello@sooma.com\">hello@sooma.com<\/a>\u00a0\u00b7 Segnalazioni di abusi: <a href=\"mailto:abuse@sooma.com\">abuse@sooma.com<\/a> \u00b7\u00a0Encarregado de Prote\u00e7\u00e3o de Dados: <a href=\"mailto:dpo@sooma.com\">dpo@sooma.com<\/a><\/p>\n<p>\t\t\t\t\tPrima di contattarci\t\t\t\t<\/p>\n<h2>La risposta potrebbe essere gi\u00e0 qui.<\/h2>\n<h3>Tre scorciatoie che risolvono le domande pi\u00f9 frequenti senza attendere una risposta.<\/h3>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/support.sooma.com\/\" target=\"_blank\"><br \/>\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M10 5.2h18v1.55H10z\"><\/path><path d=\"M29 8H9.86A1.89 1.89 0 0 1 8 6a2 2 0 0 1 1.86-2H29a1 1 0 1 0 0-2H9.86A4 4 0 0 0 6 6a4 4 0 0 0 0 .49 1 1 0 0 0 0 .24V30a4 4 0 0 0 3.86 4H29a1 1 0 0 0 1-1V9.07A1.07 1.07 0 0 0 29 8\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg>\t\t\t\t\t\t<\/p>\n<h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tKnowledge Base\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n<p>\t\t\t\t\t\t\t\t\t\t\t\tGuide di configurazione passo dopo passo: Outlook, iPhone, Android e altro.<br \/>\n<br \/><b><u>Vedi le guide \u2192<\/b><\/u><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<ul>\n<li>\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M15 32H3a1 1 0 0 0 0 2h12a1 1 0 0 0 0-2M5 30h8a1 1 0 0 0 1-1V4a2 2 0 0 0-2-2H6a2 2 0 0 0-2 2v25a1 1 0 0 0 1 1M9 5.92a1.5 1.5 0 1 1-1.5 1.5A1.5 1.5 0 0 1 9 5.92M6 12.2h5.84v1.6H6Zm0 3h5.84v1.6H6Zm0 3h6v1.6H6ZM16 8h2v1.6h-2zm4 0h2v1.6h-2zm13-3.8h-8a.8.8 0 0 0-.8.8v6a.8.8 0 0 0 .8.8h8a.8.8 0 0 0 .8-.8V5a.8.8 0 0 0-.8-.8m-.8 6h-6.4V5.8h6.4ZM16 20h2v1.6h-2zm4 0h2v1.6h-2zm13-3.8h-8a.8.8 0 0 0-.8.8v6a.8.8 0 0 0 .8.8h8a.8.8 0 0 0 .8-.8v-6a.8.8 0 0 0-.8-.8m-.8 6h-6.4v-4.4h6.4Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg>\t\t\t\t\t\t<\/p>\n<h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tMigrare a Sooma\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n<p>\t\t\t\t\t\t\t\t\t\t\t\tCome funziona il cambio di fornitore, in tre passaggi e senza interruzioni.<br \/>\n<br \/><b><u>Scopri come migrare \u2192<\/b><\/u>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<ul>\n<li>\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M18 2a16 16 0 1 0 16 16A16 16 0 0 0 18 2m7.42 25.16A10.88 10.88 0 0 1 9.23 21H5.84a1 1 0 0 1 0-2h3c0-.35-.05-.71-.05-1.07V17h-3a1 1 0 0 1 0-2h3.4a10.86 10.86 0 0 1 16.19-6.31 1.25 1.25 0 0 1-1.32 2.12A8.36 8.36 0 0 0 11.82 15h9.36a1 1 0 0 1 0 2h-9.85a7.7 7.7 0 0 0 0 2h9.82a1 1 0 0 1 0 2h-9.28a8.36 8.36 0 0 0 12.22 4 1.25 1.25 0 1 1 1.33 2.12Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg>\t\t\t\t\t\t<\/p>\n<h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPrezzi e piani\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n<p>\t\t\t\t\t\t\t\t\t\t\t\tPiani, combinazioni e la garanzia di 60 giorni, con FAQ complete.<br \/>\n<br \/><b><u>Vedi i prezzi \u2192<\/b><\/u>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\t\t\t\t\tPartner e rivenditori\t\t\t\t<\/p>\n<h2>Stesso canale, trattamento dedicato.<\/h2>\n<h3>Partner e rivenditori dispongono di un indirizzo proprio, <a href=\"mailto:support@sooma.com\">support@sooma.com<\/a>, con assistenza di secondo livello e una coda dedicata nel sistema di ticketing. In pratica, chi gestisce gli account dei clienti finali parla direttamente con chi pu\u00f2 risolvere il problema.<\/h3>\n<p>\t\t\t\t\t<a href=\"\/it\/assistenza\/?assunto=Parceria\"><br \/>\n\t\t\t\t\t\t\t\t\tDiventa partner<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\tDomande frequenti\t\t\t\t<\/p>\n<h2>Sull\u2019assistenza clienti<\/h2>\n<h3>Le domande pi\u00f9 frequenti prima di contattare il team.<\/h3>\n<p>\t\t\t\t\t\t\tIn quanto tempo ricevo una risposta?<br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M8.34 20.39 L18.0 30.0 l9.66 -9.61 A1 1 0 1 0 26.25 19.0 L19.0 26.19 v-19.13 a1 1 0 1 0 -2.0 0.0 V26.19 L9.75 19.0 a1 1 0 0 0 -1.41 1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M27.66 15.61 18 6l-9.66 9.61A1 1 0 1 0 9.75 17L17 9.81v19.13a1 1 0 1 0 2 0V9.81L26.25 17a1 1 0 0 0 1.41-1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<p>Le richieste inviate via e-mail ricevono risposta entro un giorno lavorativo. I problemi che impediscono il funzionamento del servizio sono gestiti in via prioritaria.<\/p>\n<p>\t\t\t\t\t\t\tL\u2019assistenza \u00e8 in italiano?<br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M8.34 20.39 L18.0 30.0 l9.66 -9.61 A1 1 0 1 0 26.25 19.0 L19.0 26.19 v-19.13 a1 1 0 1 0 -2.0 0.0 V26.19 L9.75 19.0 a1 1 0 0 0 -1.41 1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M27.66 15.61 18 6l-9.66 9.61A1 1 0 1 0 9.75 17L17 9.81v19.13a1 1 0 1 0 2 0V9.81L26.25 17a1 1 0 0 0 1.41-1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<p>S\u00ec. Il team \u00e8 in Europa e risponde in italiano, senza moduli in una lingua straniera e senza rimandi a centri di assistenza in altri paesi.<\/p>\n<p>\t\t\t\t\t\t\tDevo essere cliente per parlare con il team?<br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M8.34 20.39 L18.0 30.0 l9.66 -9.61 A1 1 0 1 0 26.25 19.0 L19.0 26.19 v-19.13 a1 1 0 1 0 -2.0 0.0 V26.19 L9.75 19.0 a1 1 0 0 0 -1.41 1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M27.66 15.61 18 6l-9.66 9.61A1 1 0 1 0 9.75 17L17 9.81v19.13a1 1 0 1 0 2 0V9.81L26.25 17a1 1 0 0 0 1.41-1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<p>No. Chiunque stia valutando il servizio, preparando una proposta o considerando una migrazione pu\u00f2 contattare il team allo stesso modo, senza alcun impegno.<\/p>\n<p>\t\t\t\t\t\t\tQual \u00e8 il canale giusto per ciascuna questione?<br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M8.34 20.39 L18.0 30.0 l9.66 -9.61 A1 1 0 1 0 26.25 19.0 L19.0 26.19 v-19.13 a1 1 0 1 0 -2.0 0.0 V26.19 L9.75 19.0 a1 1 0 0 0 -1.41 1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M27.66 15.61 18 6l-9.66 9.61A1 1 0 1 0 9.75 17L17 9.81v19.13a1 1 0 1 0 2 0V9.81L26.25 17a1 1 0 0 0 1.41-1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<p>Per domande tecniche e di fatturazione, <a href=\"mailto:ajuda@sooma.pt\">support@sooma.com<\/a>. Per proposte commerciali, gare pubbliche e partnership, la richiesta di proposta. Per ci\u00f2 che non pu\u00f2 aspettare, il telefono. Partner e rivenditori utilizzano <a href=\"mailto:support@sooma.com\">support@sooma.com<\/a>, che \u00e8 collegato all\u2019assistenza di secondo livello. Le segnalazioni di abusi o spam provenienti dall\u2019infrastruttura di Sooma vanno inviate a <a href=\"mailto:abuse@sooma.com\">abuse@sooma.com<\/a>.<\/p>\n<p>\t\t\t\t\t\t\tHo perso l\u2019accesso al mio account. Cosa devo fare?<br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M8.34 20.39 L18.0 30.0 l9.66 -9.61 A1 1 0 1 0 26.25 19.0 L19.0 26.19 v-19.13 a1 1 0 1 0 -2.0 0.0 V26.19 L9.75 19.0 a1 1 0 0 0 -1.41 1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M27.66 15.61 18 6l-9.66 9.61A1 1 0 1 0 9.75 17L17 9.81v19.13a1 1 0 1 0 2 0V9.81L26.25 17a1 1 0 0 0 1.41-1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<p>Se la vostra organizzazione ha un amministratore, la password pu\u00f2 essere reimpostata dal pannello all\u2019istante. In caso contrario, contattate l\u2019assistenza da un indirizzo alternativo, cos\u00ec che il team possa verificare la vostra identit\u00e0 prima di ripristinare l\u2019accesso.<\/p>\n<p>\t\t\t\t\t\t\tSono un partner. Ho un canale diverso?<br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M8.34 20.39 L18.0 30.0 l9.66 -9.61 A1 1 0 1 0 26.25 19.0 L19.0 26.19 v-19.13 a1 1 0 1 0 -2.0 0.0 V26.19 L9.75 19.0 a1 1 0 0 0 -1.41 1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M27.66 15.61 18 6l-9.66 9.61A1 1 0 1 0 9.75 17L17 9.81v19.13a1 1 0 1 0 2 0V9.81L26.25 17a1 1 0 0 0 1.41-1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<p>S\u00ec. Partner e rivenditori ci contattano tramite <a href=\"mailto:support@sooma.com\">support@sooma.com<\/a>, che instrada all\u2019assistenza di secondo livello, con una coda dedicata. L\u2019indirizzo <a href=\"mailto:ajuda@sooma.pt\">support@sooma.com<\/a> \u00e8 riservato all\u2019assistenza clienti di primo livello.<\/p>\n<p>\t\t\t\t\t\t\tCome esercito i miei diritti in materia di protezione dei dati?<br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M8.34 20.39 L18.0 30.0 l9.66 -9.61 A1 1 0 1 0 26.25 19.0 L19.0 26.19 v-19.13 a1 1 0 1 0 -2.0 0.0 V26.19 L9.75 19.0 a1 1 0 0 0 -1.41 1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"800\" height=\"800\" viewbox=\"0 0 36 36\"><path d=\"M27.66 15.61 18 6l-9.66 9.61A1 1 0 1 0 9.75 17L17 9.81v19.13a1 1 0 1 0 2 0V9.81L26.25 17a1 1 0 0 0 1.41-1.42Z\"><\/path><path fill=\"none\" d=\"M0 0h36v36H0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<p>Le richieste di accesso, rettifica, portabilit\u00e0 o cancellazione vanno inviate al Responsabile della protezione dei dati all\u2019indirizzo <a href=\"mailto:dpo@sooma.com\">dpo@sooma.com<\/a>, con risposta entro un massimo di 30 giorni.<\/p>\n<h2>Diteci di cosa avete bisogno. Il nostro team di assistenza ha sede in Europa.<\/h2>\n<h3>Assistenza tecnica, proposte commerciali o semplicemente una domanda prima di iniziare.<\/h3>\n<p>\t\t\t\t\t<a href=\"\/it\/assistenza\/?assunto=Departamento+Comercial\"><br \/>\n\t\t\t\t\t\t\t\t\tContattate il team commerciale<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t<a href=\"https:\/\/support.sooma.com\/\" target=\"_blank\"><br \/>\n\t\t\t\t\t\t\t\t\tConsulta la Knowledge Base<br \/>\n\t\t\t\t\t<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Helpdesk e contacto direto<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":19,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Suporte ao cliente em portugu\u00eas, em Portugal | Sooma","_seopress_titles_desc":"Fale com a nossa equipa: suporte por email e telefone, em portugu\u00eas, com resposta em menos de 1 dia \u00fatil. 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